Customer rating: 4.5 out of five
Size: One Size | Posted: 6/23/2020
Amazing price for a gps watch. Love that I can get speed and distance on the ocean and easily send workout info.
Bottom Line: Yes, I would recommend to a friend.
Customer rating: 1.5 out of five
Poor customer service, unable to upload data, and watch is NOT user-friendly.
Size: One Size | Posted: 12/23/2020
The watch is functional, tracking my running mileage and accurately monitoring my pace. The software to upload data to platforms like Strava, are markedly outdated and are NOT functioning when the watch is connected. I have reached out to customer service >5x via email, FB DM, Twitter DM. There has been no response on how to remedy the situation regarding uploading my data.
On a functioning side note: the watch is very challenging to operate, definitely not user friendly. I need to constantly re-read the instructions which is challenging especially trying to save data when a run is finished. When worn while not running, the gps button continuously and unknowingly gets pressed, causing the battery to drain.
The company may not be updating their software and not putting effort in customer service due to their sales. Spend your money on developing companies like apple and Garmin.
Bottom Line: No, I would not recommend to a friend.