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How do I redeem my voucher?
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Simply reach out to Back Country Excursions directly and be sure to provide your order number. Contact email: bcountry@psouth.net or call 207-625-8189. Your voucher is valid for a 4-day/3-night stay within the voucher periods listed above. Preferred arrival and departure days are Thursday - Sunday; however, with enough advance notice Back Country Excursions might be able to meet your accommodation needs on alternate days of the week. Please contact our Adventures Team for more information. Reservations are subject to availability. Do not make travel arrangements until you have received confirmation from Back Country Excursions.
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Are there any blackout dates I should know about?
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Yes, black out dates apply due to special events held at the lodge. These include:
August 11-14, 2022
October 6-8, 2022
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Are private departures available?
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Yes, we have private departures available on this trip! Private departures offer more flexibility to travel when it suits your group. Additional costs may apply depending on your group size. Please contact our Adventures Team to explore pricing and check on availability.
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How do I get to the lodge?
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Contact Back Country Excursions for specific directions when you finalize your reservation. Google directions are not reliable, but you may use a Garmin-style GPS for driving directions. The nearest international airport is Portland International Jetport.
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What are the trails like?
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Back Country Excursions gives you access to over 30 miles of pristine mountain biking trails. They range from easy rolling terrain to steep climbs, long downhills, water crossings, switchbacks, and more. The trails are virtually mud-free during the riding season. You'll ride amongst pine forest, along rocky lake shore and over river bridges. Your guide will help select the best trails for each day's ride.
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Do I need to bring my own bike?
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High quality, fully equipped mountain bikes and helmets are included in the trip package, so you don't need to worry about the extra expense and risk of traveling with your own bike.
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Will my departure feature the Concerts in Your Home Series?
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Back Country Excursions is now a national and international sponsor / host for Concerts In Your Home. 2-4 times per month they will be showcasing very talented musical artists /singer-songwriters from around the USA and Europe. Concerts will be planned for either Friday or Saturday nights. There is no additional fee / no cover charge to the guests, however donations are always welcome and all donations go directly to supporting each artist's performance. Upon booking your reservation, if interested, please inquire about Back Country Excursions' concert schedule to see who may be performing.
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What are the accommodations like?
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This trip includes accommodations in either a comfortable hostel-style lodge or a yurt that's popular for group use. Lodge rooms are comfy and rustic with all bedding and towels provided. If you are staying in the yurt, mattresses are included, but sleeping bags are recommended. Camping (full facilities) is also available. Please note accommodations are first come, first serve and based on availability.
The camping facilities include a centrally located outdoor shower, sink/water in campgrounds, picnic table, tent site, and group fire pit. The campground has two comfortable private out house bathrooms as well. There is no electricity at the campsite. All camping is located 100 feet away from the lodge which has indoor and outdoor private showers available for anyone to use. The lodge has refrigeration, oven/stove, barbecue, and full kitchen. Campers have full access to the lodge (except for sleeping). Campers will need to bring all their gear including tent and sleeping bag/air mattress.
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I'm a solo traveler. Is there a way to purchase this trip for one person?
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Single rooms can often be accommodated, especially with advance notice. Please contact our Adventure Team to check on availability and special pricing for solo travelers.
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What is the food like?
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All meals are prepared homemade, and never out of a box or a can. Favorites are chili, fresh cornbread, salads, black bean and veggie burritos, muffins, granola, waffles, pancakes, and of course, maple syrup from Maine.
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How much extra money should I budget?
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Roughly $75 should be sufficient to cover dinner expenses and gratuities. It is recommended to leave 15%-20% in gratuities for the guiding, instruction, and staff assistance.
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What should I bring?
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Back Country Excursions will provide a packing list in their welcome email along with other trip information.
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What if I haven't ridden a bike in a couple of years?
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No prior mountain biking experience is necessary, but you should be in fairly good physical condition, and be comfortable on a bike.
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Should I purchase travel insurance? If so, do you have a recommended provider?
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We highly recommend purchasing travel insurance for all trips. Travel insurance allows you to seek reimbursement if you are forced to cancel your trip for unforeseeable reasons, or if you need to cover medical help, emergency transport, and/or theft or accidental damage while traveling. For travel insurance, we recommend VisitorsCoverage.
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Are there special requirements for entry into the destination I am visiting?
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We recommend you visit the local government websites where you plan to travel and review the required documentation for entry, current restrictions, and general recommendations for travel within the area. We encourage you to also visit your home country's embassy website if you are traveling to a foreign country. Requirements can change rapidly. Please be sure you stay abreast of the requirements and restrictions for anywhere you plan to visit. You can also enroll in the U.S. government’s Smart Traveler Enrollment Program (STEP) and you will be sent updates if the situation in your destination changes. You can find the program link at https://step.state.gov/.
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Can I cancel or modify my trip?
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Yes! Book confidently with Free Cancellations within 72 hours of booking. After 72 hours, cancellation fees will apply.
New For 2022 Departures: We’re providing more flexible booking options on this trip.
Up to 60 days prior to departure*
You may postpone or modify your trip up to 60 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Select a new adventure or destination, or
3) Receive 100% lifetime store credit toward a future trip.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 or 2023 to avoid any additional trip costs. If you select a new adventure, you will be responsible for the difference of any additional trip costs above the value of your current trip.
Up to 30 days prior to departure*
You may postpone your trip up to 30 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) If you choose not to reschedule your trip you will have the option to cancel, but standard cancellation fees will apply.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 or 2023 to avoid any additional trip costs. If you choose to cancel, you will receive a lifetime credit, minus cancellation fees, towards a future trip.
Less than 30 days prior to departure
In some cases, you may have the option to postpone your trip within 30 days prior to departure.
If this is available at the time of your request, you will have the option to:
1) Select a new travel date within one year of your original departure date. Additional trip costs may apply and new dates are subject to availability, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.
For more information on our Travel Cancellation Policy please Click Here.