To redeem your voucher simply reach out to Roamerica as instructed in your confirmation email, and be sure to provide your order number. Travel dates are available within the voucher period of January 6, 2021 - May 31, 2021.

Portland International Airport (PDX) is 15 minutes west of Roamerica's office in Troutdale, Oregon. Roamerica recommends getting an Uber, Cab, or Lyft to the office. You can leave your personal vehicle at the Roamerica office if you decide to drive to the pick up spot, but Roamerica is not responsible for any theft or damages if any occur.

Please note, vehicles must be picked up and returned only by the Lessee. Pick up and drop off are by appointment only. Appointment times are between Monday – Friday, 10 am – 3 pm. After hours or weekend pick up and returns must be arranged in advance. The pick up and drop off time must be the same to avoid further fees. For example, if you pick up at 10 am, you'd be scheduled to return at 10 am. If you want to return later, $25/hr will be charged for additional time and must be approved by the office staff. Roamerica requires you to provide specific pick up and return times several days prior and to call if you are going to be late. A late fee will be charged in the amount of $100/hr if you show up after your pre-scheduled pick up and drop off time.

Yes, you must be 25 years old to drive the vehicle.

No, but all drivers must possess a driver's license valid for the entire rental period, as well as a major credit card. An international driver's license is required for all foreign tourists. The minimum age to rent the vehicles is 25. All drivers and their licenses must be present at the time of vehicle pickup (other arrangements can be made), and drivers other than the individuals listed on the rental agreement are not authorized to drive the vehicle. All drivers must be fully insured and must be pre-approved to drive prior to departure.

Yes! We also have a 5 night/6 day rental for an additional fee during the months of January 6 - September 30, 2021. We can also add-on days/nights to suit your travel needs beyond the existing rental of 2 nights/3 days. Please contact our Adventures Team to explore pricing and availability.

The cost is per campervan, which can sleep up to five people. The campervan comes stocked for four people, but you can add a setup for the fifth person for an additional $10. Please contact our Adventures Team to set up an additional passenger.

All of the campervan rentals are equipped with what you’ll need to be comfortable and safe on your trip. If you need something and don’t see it on the list of inclusions, just let us know and we will see if we can get it for you. Roamerica has a pretty expansive list of included gear and a few additional pieces of gear and accessories to rent. Please contact our Adventures Team for a complete list.

Yes, we have local insight to share about where to go and what to see! Part of the fun of a campervan rental is the freedom to plan and change plans as you choose. Please contact our Adventures Team and we'll help you get started on your planning.

You can travel anywhere in the U.S. and Canada. Travel to Mexico is not permitted. Please review current border measures and requirements for information about how COVID-19 is affecting travelers entering and leaving Canada.

These are not your everyday campervans; they are Sportsmobiles and Axis Vehicles designed for Pacific Northwest conditions. The 4WD Ford Econolines and Ford Transits are the perfect vehicles for the ultimate road trip. Each campervan is self-contained and fully stocked to sleep four - but can accommodate five for an additional fee - with standing room inside, two beds, a full kitchen, bedding, and camp equipment. There is plenty of luggage space available. The campervan is much easier to drive than an RV and doesn't require a special license.

Yes! The rental rate includes 125 miles of travel per night (accumulative). Travel above 125 per night is subject to a charge of $.30 cents per mile. Extra mileage is calculated and paid for after the campervan is returned.

Yes, Roamerica’s free 24/7 roadside assistance plan includes valuable benefits such as Emergency Towing, Battery Assistance, Flat Tire Assistance, Fuel Delivery, Extrication, and Lock-out Service. This service is available anywhere in the US and Canada.

Auto Insurance is required for this rental. Roamerica has insurance plans available for purchase for as low as $31 per day, but you can also provide proof of your own. Please contact Roamerica directly to inquire about their insurance plans or instructions on how to show proof of your own.

You'll need to pay for your own groceries and fuel, and insurance is required. Additional gear and accessories are available for rent. Please contact our Adventures Team to explore pricing and availability. Don't forget to factor in a campground or national park fee if you plan to include those sites in your plans and any excess mileage.

The fuel tank will be full at pickup and must be returned full. Drop-off refueling will be charged against your security deposit at a rate of $5/gallon.

Campervans are thoroughly cleaned prior to your arrival and must be returned in the same condition. The vehicle must be returned in the manner that it was rented, including being reasonably clean and free of stains. It is not necessary to wash the exterior of the vehicles. Failure to clean the interior of the van and equipment will result in additional cleaning fees of $100/hr. Do not cook bacon, fish, curry, or anything that may have a strong odor in the vehicle. Please use an outdoor grill for cooking such items. If there is evidence of cooking strong smells and or grease in the vehicle there will be a $250 minimum cleaning fee. If there is evidence of rodents in the vehicle there will be a $250 minimum cleaning fee. Cleaning supplies and a cleaning check-list are included in your rental.

Yes, however, all dogs require approval prior to booking in order to be allowed. Dogs must stay off all seats at all times. Dogs must travel in a soft crate or similar for their safety and when left in the vehicle. Roamerica has a collapsible crate for rent if needed ($25). For all vehicles, there is a pet cleaning fee. Please contact our Adventures Team to discuss pricing.

We recommend you visit the local government websites where you plan to travel and review the required documentation for entry, current restrictions, and general recommendations for travel within the area. We encourage you to also visit your home country's embassy website if you are traveling to a foreign country. Requirements can change rapidly. Please be sure you stay abreast of the requirements and restrictions for anywhere you plan to visit. You can also enroll in the U.S. government’s Smart Traveler Enrollment Program (STEP) and you will be sent updates if the situation in your destination changes. You can find the program link at https://step.state.gov/.

Yes! Book confidently with Free Cancellations within 72 hours of booking. After 72 hours, cancellation fees will apply.

New For 2021 Departures: We’re providing more flexible booking options on this trip.

Up to 60 days prior to departure*
You may postpone or modify your trip up to 60 days prior to departure with no fees or penalties.

You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Receive 100% lifetime store credit toward a future trip.

*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 to avoid any additional trip costs.

Less than 60 days prior to departure*
In some cases, you may have the option to postpone your trip within 59 days prior to departure.

If this is available at the time of your request, you will have the option to:
1) Select a new travel date within one year of your original departure date. Additional trip costs may apply and new dates are subject to availability, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.

For more information on our Travel Cancellation Policy please Click Here.