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Is my departure guaranteed?
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Please note there is a minimum number of 4 participants required in order to guarantee each departure. Please wait until you receive confirmation from Rim Tours before making any travel arrangements.
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What’s the best way to get to St. George, Utah?
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You can fly directly into St. George from either Salt Lake City or Los Angeles. Alternatively, you can fly into Salt Lake or Las Vegas and take a ground shuttle to St. George. If you’d prefer to drive, you can leave cars at the Lexington Inn in St. George.
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What type of bikes does Rim Tours have available for rent? Can I upgrade my bike?
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Tier 1 ($55 per day) Aluminum - these bikes are included in the trip cost
Santa Cruz Tallboy 29" (Sizes: S, M, L, XL)
Santa Cruz Tallboy 27.5" + (Sizes: S, M, L, XL)
Santa Cruz Bronson 27.5" (Sizes: S, M, L, XL)
Giant Embolden 1 27.5" (Sizes: XS)
Upgraded bikes for an additional price: Carbon
Santa Cruz Bronson 27.5" (Sizes: S, M, L)
Santa Cruz Hightower 29" (Sizes: M, L, XL)
Rim Tours has full-suspension Santa Cruz mountain bikes available for rent (included in cost) and upgraded bikes may be available for $120 extra per day. Helmets are also supplied, but it is recommended that you bring your own clip-in pedals and shoes if possible. You have the option to purchase bike rental insurance for $15 to cover any damages to your bike while in your care. If you are bringing your own bike, Rim Tours strongly recommends that you have your bike checked out by a reputable shop prior to departure. Rim Tours can help you coordinate shipment and building of your bike.
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What will I be responsible for carrying while riding?
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Due to the nature of the route, the support truck will not be able to accompany riders on all sections of the route, but will touch base with the group at least once per day at lunchtime. Therefore, you’ll be responsible for carrying snacks, water, and gear for the day’s ride, including rain gear, some warm clothing, a spare tube, and patch kit. The guides will carry first aid supplies and other tools.
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What are the accommodations like? Do I need to bring my own camping gear?
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No—all camping equipment (tent, sleeping bag, sleeping pad) is included in the cost, and will be transported in the support vehicle. You'll just need to bring a small daypack with personal items and clothing.
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Can solo travelers get their own tent? Is there a single supplement fee?
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Yes, anyone may have their own tent at no extra cost.
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Are there shower facilities?
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Rim Tours carries a solar shower and washbasins. Depending on group size and weather, solar showers are usually available every other day, while washbasins are available every day. Unscented baby wipes work great for quick cleanup after riding.
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What is the food like?
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You won’t be disappointed with the culinary skills of the Rim Tours staff. They serve delicious energy-packed meals with a lot of variety to satisfy all tastes. They can accommodate special diets, and provide sodas, lemonade, Gatorade, and plenty of water. Alcoholic beverages are not provided, but feel free to bring your own.
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How much extra money should people budget?
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Most expenses are included in the trip cost. Plan on bringing extra money for tipping guides as well as pre- and post-trip transportation, lodging and dining.
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What should people bring? Do you have a packing list?
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You'll receive a packing list from Rim Tours upon booking. They are also happy to send a packing list if you would like to see one before booking.
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Should I purchase travel insurance? If so, do you have a recommended provider?
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We highly recommend purchasing travel insurance for all trips. Travel insurance allows you to seek reimbursement if you are forced to cancel your trip for unforeseeable reasons, or if you need to cover medical help, emergency transport, and/or theft or accidental damage while traveling. For travel insurance, we recommend VisitorsCoverage.
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Are there special requirements for entry into the destination I am visiting?
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We recommend you visit the local government websites where you plan to travel and review the required documentation for entry, current restrictions, and general recommendations for travel within the area. We encourage you to also visit your home country's embassy website if you are traveling to a foreign country. Requirements can change rapidly. Please be sure you stay abreast of the requirements and restrictions for anywhere you plan to visit. You can also enroll in the U.S. government’s Smart Traveler Enrollment Program (STEP) and you will be sent updates if the situation in your destination changes. You can find the program link at https://step.state.gov/.
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Can I cancel or modify my trip?
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Yes! Book confidently with Free Cancellations within 72 hours of booking. After 72 hours, cancellation fees will apply.
New For 2022 Departures: We’re providing more flexible booking options on this trip.
Up to 60 days prior to departure*
You may postpone your trip up to 60 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Select a new adventure or destination, or
3) Receive 100% lifetime store credit toward a future trip.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 or 2023 to avoid any additional trip costs. If you select a new adventure, you will be responsible for the difference of any additional trip costs above the value of your current trip.
Up to 30 days prior to departure*
You may postpone your trip up to 30 days prior to departure. Additional trip costs may apply.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.
For more information on our Travel Cancellation Policy please Click Here.