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How do I redeem my voucher? For which dates is it valid?
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To redeem your voucher, simply reach out to the operator as instructed in your confirmation email, and be sure to provide your order number. Voucher is valid until December 25, 2022. Do not make travel arrangements until you have received confirmation from Altezza Travel.
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What departure dates are available? Are there group departures and private departures available?
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Group departures are available almost every month, and often there are two departures a month, sometimes more. Below is a list of the current group departures:
Feb 8th, 2021 – Feb 16th, 2021
Feb 20th, 2021 – Feb 28th, 2021
Mar 6th, 2021 – Mar 14th, 2021
May 20th, 2021 - May 28th, 2021
June 3rd, 2021 - June 11th, 2021
July 8th, 2021 - July 16th, 2021
July 26th, 2021 - August 3rd, 2021
August 2nd, 2021 - August 10th, 2021
August 29th, 2021 - September 6th, 2021
September 10th, 2021 - September 18th, 2021
October 2nd, 2021 - October 10th, 2021
December 26th, 2021 - January 3rd, 2022
February 4th, 2022 - February 12th, 2022
March 11th, 2022 - March 19th, 2022
July 17th, 2022 - July 25th, 2022
August 6th, 2022 - August 14th, 2022
August 27th, 2022 - September 4th, 2022
September 20th, 2022 - September 28th, 2022
October 14th, 2022 - October 22nd, 2022
December 25th, 2022 - January 2nd, 2023
For private departures, any date is available, however pricing will vary based on the number of people in your group. Please contact our Adventures Team for more information and pricing.
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Are departures guaranteed?
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Each departure date requires a minimum of two guests to run. Please wait for confirmation from Altezza Travel before making travel arrangements.
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What is the best way to get to the start location?
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Please plan to fly into Kilimanjaro International Airport (JRO), where you'll be greeted by a member of the Altezza Travel team. Airport pick-up and drop-off are included in the cost of your expedition.
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What is the average group size?
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In general, groups are made up of two to fifteen climbers.
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What are the accommodations like?
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Accommodations are in the Aishi Machame Hotel or in Altezza Lodge. Both hotels are cozy and have everything necessary for a comfortable stay – reliable Wi-Fi (which is rare in Africa in general and in Tanzania in particular), nice rooms, swimming pools, restaurants with continental and African cuisine, and doting staff. Please note: Guests traveling February 3-11, 2020 will stay at either the ParkView Inn or the Ameg Lodge in the city of Moshi. Both of these hotels are comfortable and are in the same category as the Aishi Machame Hotel and the Altezza Lodge.
While on the mountain you'll be staying in expedition-style tents.
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Can solo travelers get their own hotel room or tent on the trek? Is there a single supplement fee?
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Singe accommodations are possible if booked in advance. The single supplement fee is $55 USD per guest per night for a hotel room and $250 USD per guest per expedition, payable directly to Altezza Travel.
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What is the food like?
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Breakfast is included before and after the climb while staying at the hotel. While on the climb, three meals a day are included. Altezza's menu features a traditional continental menu (various soups, chicken, potatoes, salads, cereals, fish, etc.) Vegetarian, vegan, Kosher, Halal, and gluten-free meal plans are also available upon request.
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Do I have to carry my own gear?
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Each participant will be assigned a porter, who can carry up to 15 kg (33 lbs) of personal baggage. You'll just need to carry a small daypack for necessities and any items that require quick access.
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What should I pack?
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Required equipment includes:
Small backpack (20–40 liters) for your daily necessities
Large duffel bag for your belongings, which will be carried by a porter (80–120 liters)
Sleeping bag (designed for up to 5°F)
Rain poncho & a waterproof covering for your backpack
Hiking boots with a water-repellent layer and good protector
Gym shoes for the first days of the climb and to change at the camp
Hiking pants for the first days of the climb (2 pairs)
Waterproof and wind block trousers
Warm ski pants (designed for 5°F)
T-shirt or long sleeve shirt (4-5 pieces)
Soft-shell or fleece jacket
Down jacket for 5°F is an absolute necessity for the final ascent to the summit
Thermal underwear for active sports (preferably 2 pairs)
Light trekking gloves
Mittens/gloves designed for 5°F for the final ascent to the summit
Trekking socks (4-5 pieces)
Gaiters for protection against dust/snow
Cap/panama hat/hat to protect your face and neck against the equatorial sun
Fleece hat
Balaclava for wind protection during the final summit ascent
Alpine sunglasses or goggles
Headlamp
Trekking poles
Water flasks (2 liters in total); the flask may be substituted by a water bladder installed in your backpack
Sunblock (SPF 50+)
Lip balm
Towel, soap, toothpaste, toothbrush
Optional Items
Inflatable pillow
MP3-player is a perfect thing for trekking and summiting
Hand warmers for hands & feet
Solar batteries for charging phone
Waterproof bags for money / documents
Hand sanitizer
Earplugs & sleeping mask
Snacks
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How much should I tip?
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For Kilimanjaro climbs you can expect to tip around 10% of the tour cost ($200 - $250).
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Should I purchase travel and mountaineering insurance? If so, do you have a recommended provider?
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We highly recommend purchasing travel insurance for all trips. For this trip, it is also recommended that you purchase mountaineering insurance, with coverage for high altitude trekking up to 6,000m that also includes evacuation by helicopter. Travel insurance allows you to seek reimbursement if you are forced to cancel your trip for unforeseeable reasons, or if you need to cover medical help, emergency transport, and/or theft or accidental damage while traveling. For travel insurance, we recommend VisitorsCoverage as a provider.
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Are there special requirements for entry into the destination I am visiting?
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We recommend you visit the local government websites where you plan to travel and review the required documentation for entry, current restrictions, and general recommendations for travel within the area. We encourage you to also visit your home country's embassy website if you are traveling to a foreign country. Requirements can change rapidly. Please be sure you stay abreast of the requirements and restrictions for anywhere you plan to visit. You can also enroll in the U.S. government’s Smart Traveler Enrollment Program (STEP) and you will be sent updates if the situation in your destination changes. You can find the program link at https://step.state.gov/.
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Can I cancel or modify my trip?
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Yes! Book confidently with Free Cancellations within 72 hours of booking. After 72 hours, cancellation fees will apply.
New For 2021 Departures: We’re providing more flexible booking options on this trip.
Up to 60 days prior to departure*
You may postpone or modify your trip up to 60 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Select a new adventure or destination, or
3) Receive 100% lifetime store credit toward a future trip.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 to avoid any additional trip costs. If you select a new adventure, you will be responsible for the difference of any additional trip costs above the value of your current trip.
Up to 30 days prior to departure*
You may postpone your trip up to 30 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2022 to avoid any additional trip costs. If you choose to cancel, you will receive a lifetime credit, minus cancellation fees, towards a future trip.
Less than 30 days prior to departure*
In some cases, you may have the option to postpone your trip within 30 days prior to departure.
If this is available at the time of your request, you will have the option to:
1) Select a new travel date within one year of your original departure date. Additional trip costs may apply and new dates are subject to availability, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.
For more information on our Travel Cancellation Policy please Click Here.