Careers

Description

We're seeking an experienced IT Support Representative who is used to working in a hybrid Windows/Mac environment.

The ideal candidate will have a customer friendly demeanor, excellent communication and organizational skills and be passionate about the culture and products represented on The Clymb.

Responsibiilties:

• Maintain and develop corporate network Proactively solve problems upstream
• Troubleshoot technical difficulties across the company including our members
• Maintain and manage company computing infrastructure
• File bug reports
• Provide technical support to Member Service team

Requirements:

• Significant help desk/customer support experience experience  
• Excellent verbal communication skills  
• Strong analytical and PC skills  
• Familiarity with Linux/Unix environment  
• Familiarity with the Ruby programming language  
• A love of the outdoors  

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. If you're as passionate about innovation as you are the outdoors, come join us at our Portland, OR headquarters. Good Things Come to Those Who Clymb

Description

We're looking for experienced Ruby on Rails developer interested in refining their craft and building a highly scalable e-commerce platform.

The technology will be as cool as Github, as innovative as Amazon and built in a productive environment. Most of the day will be spent implementing the roadmap and collaborating on feature development. Time will also be taken to spend outside doing what you like to do, writing blog posts & talks to describe the technology you're building and developing your skills by experimenting with new and emerging technology.

Skills:

• Significant experience in software development
• Experience in e-commerce and fulfillment Have built top-quality web software in ruby
• Architected and deployed more than a few rails apps
• Strong understanding of rails and best practices Understanding / Experience tuning MySQL databases
• Understanding Javascript and jQuery skills
• At least some experience with Redis and MongoDB highly desired
• Experience scaling application and database layers Uphold a standard for quality software
• Must have strong TDD/BDD ethos with experience in Rspec and Shoulda

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. If you're as passionate about innovation as you are the outdoors, come join us at our Portland, OR headquarters. Good Things Come to Those Who Clymb™

Description

Want  to make a big impact in our growth? 

The Clymb is seeking an experienced HTML 5/JavaScript developer interested in refining their craft and building a highly scalable e-commerce platform. The technology will be as cool as Github, as innovative as Amazon and built in a productive environment. Most of the day will be spent implementing the roadmap and collaborating on feature development. Time will also be taken to spend outside doing what you like to do, writing blog posts & talks to describe the technology you're building and developing your skills by experimenting with new and emerging technology. 

Skills: 

• 5+ years experience in software development
• Experience in e-commerce and fulfillment Built multiple top-quality web applications using JavaScript and JQuery Experience with HTML5
• Deep experience with CSS Experience interfacing with Rails applications desirable
• Experience scaling applications Uphold a standard for quality software Must have strong TDD/BDD ethos

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. If you're as passionate about innovation as you are the outdoors, come join us at our Portland, OR headquarters. Good Things Come to Those Who Clymb™

Description

The Clymb is seeking a Vice President of Marketing to provide strategic leadership for growing The Clymb brand across all platforms.

Responsibilities:

• Design strategy and lead execution of SEO, SEM, affiliate, display, social media, e-mail, referral, segmentation and loyalty programs with a focus on member growth, activation, revenue generation, efficiency and maximizing ROI through laser-focused unit economics management
• Relentlessly iterate and refine programs to improve conversion at every goal. Fail and succeed fast
• Create innovative opportunities in accordance with company financial goals and branding objectives.
• Develop and present business case. Deliver comprehensive and actionable reports on results
• Manage and mentor marketing team; provide leadership, motivation and coaching
• Partner with creative, technology and merchandizing teams to optimize user experience across all consumer touch points and ensure synchronistic direction

Skills and Experience:

• Deep domain experience with comprehensive understanding of ecommerce best practices, analytics and customer acquisition metrics High-level ability to convert data into actionable insights
• Experience managing and delivering results against a substantial marketing budget; planning, forecasting and modeling Ability to recruit and develop a high-caliber team, and to collaborate and inspire at all levels of the organization
• Exceptional written and verbal communication skills
• Significant, relevant professional experience in ecommerce or online subscription-oriented business
• 4-year degree related to marketing, business or technology; MBA preferred
• A passion for the outdoors and the human-powered lifestyle

About Us:

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. If you’re as passionate about innovation as you are the outdoors, come join us at our Portland, OR headquarters. 

Description

We're looking to add problem solvers, member advocates and outdoor enthusiasts to our growing team. As a member support representative, you'll be the voice of The Clymb and the personal connection for our members.  

Responsibilities:

• Ensure absolute member satisfaction
• Identify solutions to member support requests
• Proactively solve problems upstream
• Process orders and credit card transactions as needed 

Skills:

• 1-2 years of related work experience
• Excellent verbal communication skills
• Strong analytical and PC skills
• Unrelenting passion for outdoor, snowsports, cycling and/or action sports.

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell.  Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered, experiences you’ve created and actions you’ve taken.

Description

We're seeking an experienced Member Support Representative skilled in technology. The ideal candidate will have a customer friendly demeanor, excellent communication and organizational skills and be passionate about the culture and products represented on The Clymb.

In this role you will: 

• Ensure absolute member satisfaction
• Identify solutions to member support requests
• Proactively solve problems upstream
• Process orders and credit card transactions as needed 
• Help troubleshoot technical difficulties
• File bug reports
• Fix bugs and submit patches to source code
• Some data entry, as needed 

Requirements:

•  1-2 years of related work experience  
• Excellent verbal communication skills  
• Strong analytical and PC skills  
• Familiarity with Linux/Unix environment  
• Familiarity with the Ruby programming language  
• Unrelenting passion for outdoor, snowsports, cycling and/or action sports.

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. If you're as passionate about innovation as you are the outdoors, come join us at our Portland, OR headquarters. Good Things Come to Those Who Clymb

Description

We're looking for a Copywriter who will become a key contributor on our marketing team, assisting in the development and execution of the company’s marketing strategy. You will be responsible for understanding the overall business, brand and marketing objectives, and proactively contributing to its evolution and success.

Responsibilities:

Develop writing and messaging skills relative to product descriptions, email campaigns, blog content, marketing kits and other media. Maintain high standards for writing and proofreading. Develop and implement processes, standards and guidelines for ongoing copy development, while demonstrating a fundamental understanding of the consumer/Internet user mindset.

Skills and Experience:

• Significant experience in copywriting
• Demonstrated knowledge of writing online content
• Superior knowledge of grammar, spelling, and punctuation
• Positive attitude and ability to interact effectively at all levels of the organization
• Strong computer skills- MS Office Suite
• Energy and resourcefulness
• Outdoor, snow sports or action sports interest a plus
• Bachelor’s degree in Marketing/Communications/Public Relations/Advertising/Journalism/English or related field

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered, experiences you’ve created and actions you’ve taken.

Description

The Public Relations Specialist will become a key contributor on our marketing team, assisting in the development and execution of the company’s public relations and communication strategy. You will be responsible for managing all corporate PR initiatives, including company announcements, crisis communications, analyst and media outreach.

Responsibilities:

Develop and maintain all PR materials and databases (bios, media kits, background information, media lists, etc.) Create content/story ideas for media opportunities, web content, speaking opportunities. Write, edit, proof read, format and distribute press materials including media advisories, press releases, and feature articles. Develop, cultivate and manage relationships with local and national media outlets as well as influential bloggers. Generate high quality media placements in local/regional/national media.
 
Respond to media requests, arrange interviews with appropriate spokesperson and coordinate message points. Manage, track and report on result of all PR activities to determine company return-on-investment. Support communications initiatives by writing social media optimized press releases and content. Develop content as needed for integration with strategic partners. 

Skills:

• Significant experience in public relations
• Demonstrated expertise in securing national media coverage 
• Superior knowledge of grammar, spelling, and punctuation
• Positive attitude and ability to interact effectively at all levels of the organization
• Strong computer skills- MS Office Suite
• Energy and resourcefulness
• Outdoor, snow sports or action sports interest a plus
• Bachelor’s degree in Marketing/Communications/Public Relations/Advertising/Journalism/English or related field

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered experiences you’ve created and actions you’ve taken.

Description

The Clymb is seeking an analytics-driven, data-oriented email-marketing manager with a deep understanding of e-commerce email marketing best practices and the creativity to innovate beyond them; an expert on conversion and deliverability that thrives on producing results. The successful candidate will drive a strategy to increase conversion and subscriber engagement through rigorous testing of design, layout and content. This person will analyze metrics and course correct to increase email performance and customer engagement across all delivery channels. This person will be detail-oriented, extremely organized, capable of handling multiple projects at once, able to take direction and able to communicate well across teams and report on performance. 

The person in this role will:

Work with our content, development and platform teams to execute daily emails as well as segmented marketing emails to engage Clymb members.

Analyze performance patterns and optimize for email variations, seasonality, relevance, and selection. Drive product improvements to completion by coordinating with project managers, web developers, buyers, designers, and other campaign managers.

Qualifications

• Bachelor’s degree in Marketing/Communications/Business/Economics or related field
• Significant experience building direct to consumer email campaigns
• Strong analytical skills
• Strong oral and written communication skills
• Positive attitude and ability to interact effectively at all levels of the organization
• Strong computer skills- MS Office Suite, Google Analytics, Tableau, Email Platform Experience
• Experience understanding, building and interpreting email metrics
• Experience managing large amounts of data
• XML/HTML skills
• Energy and resourcefulness
• Outdoor, snow sports or action sports interest a significant plus

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Description

We're looking for an experienced Digital Art Director. The ideal candidate will have proven ecommerce design experience with roots within the ski, snowboard and action sports industries. 

• Art direct and design an evolving array of concurrent projects
• Lead creation of daily event-specific graphics sets for website, email and social media
• Lead creative team on long-term, cross-functional initiatives
• Oversee design of site creative, emails, web based ads (flash) and special projects/presentations
• Art direct and produce style guidelines for Web-specific photography
• Effectively manage both long term and short-term daily projects
• Manage image production team to ensure quality deliverables
• Oversee production and quality control of final Web-ready digital artwork in support of site updates
• Work closely with IT development team to achieve accurate, platform-independent versions of designed layouts and functionality
• Assist in generation of ideas to optimize Web functionality
• Innovate to improve customer experience and Web team productivity
• Partner with Marketing and Technology teams to evolve look and feel of site
• Maintain and update content templates to ensure accurate and efficient design production
• Manage and mentor junior team members and /freelance staff
• Collaborate on site architecture, user interface and navigation

• Proven talent in graphic and interactive design
• Significant design experience
• In depth experience with HTML, XHTML, HTML5, Illustrator, Flash InDesign
• Familiarity with Javascript, Ruby on Rails, Git for version control, agile practices
• Proven ability to translate complex design challenges into clear, customer-friendly experiences
• Working understanding of ecommerce best practices
• Discerning eye for photo editing, cropping, and compositing
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Mastery of advanced Photoshop, with excellent digital photo-manipulation and compositing skills
• Willingness to take ownership in success of category
• Passion for outdoor, cycling, snow and action sports with a deep understanding of these cultures – both aesthetically and philosophically.
• Active lifestyle or action sports e-commerce experience preferred

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Description

The Clymb is seeking an experienced Senior Buyer – Womens. The ideal candidate will have proven ecommerce buying experience with roots and relationships within the outdoor industry.

Responsibilities:

• Lead the merchandising team in the selection and merchandising of womens outdoor goods – across categories (hard goods, soft goods, accessories, etc.)
• Create and nurture vendor relations via telephone, email and trade show travel
• Maximize business opportunity for each buy through analysis of sales history, inventory levels and brand positioning
• Write Purchase Orders and manage delivery process and deadlines
• Deliver creative assets from vendors to The Clymb's event production and creative teams
• Continue to be an expert on gear trends and innovation within the snow/action-sports categories
• Present new business opportunities to the senior management team

Skills:

• Significant retail buying experience
• Willingness to take ownership in success of category
• Unrelenting passion for outdoor and extensive knowledge of brands within the space
• In-depth understanding of retail buying processes, inclusive of futures, at-once and SMU models
• Ability to deliver on margin and volume expectations
• Outdoor, snow sports or action sports e-commerce experience preferred
• Strong analytical and PC skills
• Some travel required

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered experiences you’ve created and actions you’ve taken.

Description

The Clymb is seeking an experienced Senior Buyer – Cycling. The ideal candidate will have proven ecommerce buying experience with roots and relationships within the bicycle industry. 

Responsibilities:

• Lead the merchandising team in the selection and merchandising of cycling product – across gender and categories (road, mountain, tri, commuter, hard goods, soft goods, accessories, etc.)
• Create and nurture vendor relations via telephone, email and trade show travel
• Maximize business opportunity for each buy through analysis of sales history, inventory levels and brand positioning
• Write Purchase Orders and manage delivery process and deadlines
• Deliver creative assets from vendors to The Clymb's event production and creative teams
• Continue to be an expert on gear trends and innovation within the cycling category
• Present new business opportunities to the senior management team

Skills:

• Significant retail buying experience
• Willingness to take ownership in success of category
• Unrelenting passion for road, mountain and commuter cycling and extensive knowledge of brands within the space
• In-depth understanding of retail buying processes, inclusive of futures, at-once and SMU models
• Ability to deliver on margin and volume expectations
• Bike industry e-commerce experience preferred
• Strong analytical and PC skills
• Some travel required

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered experiences you’ve created and actions you’ve taken.

Description

The Clymb is seeking an experienced Senior Buyer – Snow/Action Sports. The ideal candidate will have proven ecommerce buying experience with roots and relationships within the ski, snowboard and action sports industries. 

Responsibilities:

• Lead the merchandising team in the selection and merchandising of ski, snowboard and action sports product – across gender and categories (hard goods, soft goods, accessories, etc.)
• Create and nurture vendor relations via telephone, email and trade show travel
• Maximize business opportunity for each buy through analysis of sales history, inventory levels and brand positioning
• Write Purchase Orders and manage delivery process and deadlines
• Deliver creative assets from vendors to The Clymb's event production and creative teams
• Continue to be an expert on gear trends and innovation within the snow/action-sports categories
• Present new business opportunities to the senior management team

Skills:

• Significant retail buying experience
• Willingness to take ownership in success of category
• Unrelenting passion for snow and action sports and extensive knowledge of brands within the space
• In-depth understanding of retail buying processes, inclusive of futures, at-once and SMU models
• Ability to deliver on margin and volume expectations
• Outdoor, snow sports or action sports e-commerce experience preferred
• Strong analytical and PC skills
• Some travel required

The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. We work hard so we can play hard and we use the gear we sell. 

Do you live to tackle big problems, create amazing experiences and take action? You might just be ready for the ascent.  If you're as passionate about innovation as you are the outdoors, consider joining us, take a look at our openings and in addition to the usual resume, tell us more about the solutions you’ve discovered experiences you’ve created and actions you’ve taken.